Growth
Question: what do you call a 10-year old startup with $10M in ARR? Answer: a small business [1]. When you make a list of key SaaS metrics, you'll rarely find age listed among them. That's correct in the sense that age by itself tells you
Management
You've decided you need to replace one of your executives. Hopefully, the executive already knows things aren't going great and that you've already had several conversations about performance. Hopefully, you've also already had several conversations with the board and they either are
Management
The plot of so-called backstage musicals usually centers around the production of a show, often created to avoid imminent financial peril, as you’d find in many of the depression-era Our Gang movies. Invariably, as the characters realize their predicament, someone shouts the solution, “Hey, we can put
SaaS
Just a quick post to highlight that SaaStr has posted the official video of my SaaStr Europa 2022 presentation entitled, The Top 5 Scale-Up Mistakes, that I gave in Barcelona in June. They also published a blog on the session and packaged it into a podcast episode. The video
Management
I had a chat with a CMO a while back. DK: How's the relationship with your CRO going? CMO: Solid. We collaborate really well. DK: I've heard you've had some trouble hitting sales targets. CMO: Yes, well you know the targets are pretty aggressive
Marketing
Who are we? What does our brand stand for? What promise does our brand make? These are some of the questions that quickly come up when thinking about branding. In general, I think branding is a potential marketing rathole for startups, particularly early-stage ones. See my post entitled, If
Startups
This is a cross-post to Kellblog of the first post in a six-part series that I wrote for Balderton Capital as part of my work there. The first two posts are already up on Balderton's website, while the remaining four will be rolling out at the
Marketing
Just a quick post to publish the slides from the talk I gave today at SaaStr Europa in Barcelona on the top 5 mistakes in scale-up. Thanks so much to everyone who attended, stuck around for the AMA session afterwards, and gave me feedback or asked me questions at
Communications
While I don’t normally entertain guest posts, once in a rare while I hear an old friend ranting about something and the rant's so good that I offer up Kellblog to help share it. Today’s rant comes from Lance Walter, who recently finished up a four-
SaaS
There's something in the Boston water that's great for enterprise sales. A decade ago the phenoms were the Murphy Brothers, the Flying Wallendas of enterprise sales, not two, three, four, or five -- but six brothers (Tom, Frank, Dan, Jeff, Joe and Bob) all of whom ended
Startups need to make it easy to find great answers to three basic questions on their websites. * What is it? * What do people do with it? * Who is the company behind it? Sure, there are other important questions. How does it work? Why is it different? Who uses it? What
Metrics
It was a combination of luck and foresight that I started talking with Allan Wille and Lauren Thibodeau about capital efficiency as a potential topic for their Metric Stack podcast many months ago. Because now, as the episode is coming out, capital efficiency is the hot topic of the day.