Cloud
Please join us for tomorrow's SaaS Product Power Breakfast, Thursday 6/24 at 8am Pacific. Our guest is veteran technology executive Evan Kaplan, CEO of Influx Data, makers of the open-source, time-series database InfluxDB. Our theme for tomorrow's episode is how to manage the transition from
Cloud
It feels like the just the other day when I met a passionate French entrepreneur in the bar on the 15th floor of the Hilton Times Square to discuss Nuxeo. I remember being interested in the space, which I then viewed as next-generation content management (which, by the way, seemed
BI
Last week I sat down with interviewers Doug Henschen, Vala Afshar, and a bit of Ray Wang (live from a 777 taxiing en route to Tokyo) to participate in Episode 100 of DisrupTV along with fellow guests DataStax CEO Billy Bosworth and big data / science recruiter Virginia Backaitis. We covered
BI
I remember when I left Business Objects back in 2004 that it was early days in the cloud. We were using Salesforce internally (and one of their larger customers at the time) so I was familiar with and a proponent of cloud-based applications, but never felt great about BI in
Churn
I was chatting with a fellow SaaS executive the other day and the conversation turned to churn and renewal rates. I asked how he calculated them and he said: Well, we take every customer who was also a customer 12 months ago and then add up their ARR 12 months
Cloud
I love metrics. I live for metrics. Every week and every quarter I drown my team in metrics reviews. Why? Because metrics are the instrumentation -- the flight panel -- of our business. Good metrics provide clear insights. They cut through politics, spin, and haze. They spark amazing debates. They
Cloud
Chatting with some SaaS buddies the other day, we ran into a fun -- and fairly subtle -- SaaS metrics question. It went something like this: VP of Sales: "-- Wait a minute, our ACD on new business is 2.0 years. If customers are renewing for shorter terms
Cloud
I'm a big fan of software-as-a-service (SaaS) metrics. I've authored very deep posts on SaaS renewals rates and customer acquisition costs. I also routinely point readers to other great posts on the topic, including: * David Skok's excellent posts on SaaS metrics * Bessemer's
Cloud
One thing that amazes me is when I hear people talk about how they analyze churn in a cloud, software as a service (SaaS), or other recurring revenue business. You hear things like: * "17% of our churn comes from emerging small business (ESB) segment, which is normal because small
Cloud
I'm pretty busy this week so I was hoping not to dive into the Box S-1, but David Cummings' excellent summary served only to whet, as opposed to satiate, my appetite. Perhaps it was the $168M FY14 operating loss. Maybe it was the $380M in financing raised
BI
Since it is the season of predictions, I thought I'd offer up a few of my own for 2014, based on my nearly three decades of experience working in enterprise software with databases, BI tools, and enterprise applications. See the bottom for my disclaimer, and off we go.
Cloud
**** Please note that this post has been superseded by A Fresh Look at How to Measure SaaS Churn Rates. I'm leaving it posted to protect in-bound links and because I think it's still worth reading, but if you want my latest thoughts on how to calculate