Culture
I am big believer in strong corporate cultures. Culture can be used to set powerful norms. Culture can bind people in an organization to a common set of values bigger than their quarterly objectives and key results (OKRs). Culture helps attracts the right people to your organization – and can drive
CEO
Thanks to everyone who attended my session today at the amazing -- and huge -- SaaStr Annual 2019 conference in San Jose. In this post, I'll share the slides from my presentation, Five Questions SaaS CEOs Wrestle With (and some thoughts on how to answer them). The folks at SaaStr
Boards
I’m super excited for the upcoming SaaStr Annual 2019 conference in San Jose from February 5th through the 7th at the San Jose Convention Center. I hope to see you there -- particularly for my session from 10:00 AM to 10:30 AM on Tuesday, February 5th. Last year
Leadership
Most employees tolerate their managers more than love them. According to a year-old survey in Forbes: * Only about 50% of employees say the boss values their opinion. * Only 35% of employees feel inspired by their boss. * Some 25% say they can do a better job than their boss does.
Culture
There are two types of restaurants: those where it's acceptable for a cook to pickup dropped food and serve it, and those where it's not. Sure, when asked, everyone would say it's unacceptable to serve dropped food in their kitchen. But is that how
Leadership
Startup VPs sometimes lament that their CEOs don't really know the people on their teams, don't realize how smart and talented they are, or fully appreciate the value of their teams' work. How, they wonder, can they build a better bridge between their boss and
Leadership
Well, when you run a company focused on corporate finance, you don't get a lot of Holiday Party scandals. At Host's very nice 2018 Holiday Party the closest thing we had was an employee conversing with me about books (Bad Blood) and then wholeheartedly suggesting that
Entrepreneurship
In an industry obsessed with the 1 in 10,000 decacorns and the stories of high-flying startups and their larger-than-life founders, Lost and Founder takes a real look at what it's like to found, fund, work at, and build a quite successful but not media-
Forecasting
If your sales organization is like most, you classify sales opportunities in about four categories, such as: * Commit, which are 90% likely to close * Forecast, which are 70% likely to close * Upside, which are 33% likely to close * Unlikely, which are 5% likely to close And then, provided you have
Entrepreneurship
I remember one day, years ago, when I was a VP at $10M startup and Larry, the head of sales, came in one day handing out t-shirts that said: "Code, sell, or get out of the way." Neither I, nor the rest of marketing team, took this
CAC
Financial analysts speak a lot about “billings” in a public SaaS companies, but in private VC-backed SaaS companies, you rarely hear discussion of this metric. In this post, we’ll use a model of a private SaaS company (where we know all the internal metrics), to show how financial
BI
Last week I sat down with interviewers Doug Henschen, Vala Afshar, and a bit of Ray Wang (live from a 777 taxiing en route to Tokyo) to participate in Episode 100 of DisrupTV along with fellow guests DataStax CEO Billy Bosworth and big data / science recruiter Virginia Backaitis. We covered