Marketing
Thanks again to Jason Lemkin and the team at SaaStr for having me as a speaker at this year's outdoor, live and hybrid online SaaStr Annual 2021 event at the San Mateo Convention Center. I know the team went to great lengths (and great expense) to enable people
Metrics
I recently gave a presentation at SaaSBoomi, an India-based SaaS founder community, which was structured as an interview by Evangelist at Freshworks for Startups, Jayadevan P K (aka, JPK). In the interview I answer the following questions: * How do you look at ARR (Annual Recurring Revenue) and its relation to
Customer Success
This is a quick post to share the slides I presented today at the GainSight Pulse Everywhere 2021 conference in a session entitled Net Dollar Retention, Key Benchmarks at $50M, $200M, and $1B in annual recurring revenue (ARR). In the session we discuss: * The answer, which is 104%. (Median NDR
Metrics
"Measure or measure not. There is no try." -- My response to being called the Yoda of SaaS metrics. Just a quick post to highlight my recent appearance on the Metrics That Measure Up podcast, hosted by Ray Rike, founder and CEO of RevOps^2, a firm focused
Marketing
Ask most startups about their go-to-market (GTM) these days and they'll give you lots of numbers. Funnel metrics. MQLs, SQLs, demos, and associated funnel conversion rates. Seen over time, cut by segment. Win/loss rates and close rates as well, similarly sliced. Maybe an ABM scorecard, if applicable.
Management
In this post, I'll present what I view as the minimum sales management framework for an enterprise SaaS startup -- i.e., the basics you should have covered as you seek to build and scale your sales organization [1]. 1. Weekly sheet 2. Pipeline management rules, with an
Marketing
I'm working with a lot of different companies these days and one of the perennial topics is pipeline. * Do we have enough? * Is it spread across reps in a healthy way? * Should I build pipeline then hire reps or hire reps to build pipeline? * From where should pipeline
IPO
Download Dave-Kellogg-SaaS-Metrics.mp3 The SaaShimi podcast just dropped the first two episodes of its second season and I'm back speaking with PNC Technology Finance banker Aznaur Midov, this time discussing some of the key difference between private equity (PE) and venture capital (VC) when it comes to philosophy,
BI
I admit that I’ve been more than a little slow to put out this post, but at least I’ve missed the late December (and early January) predictions rush. 2020 was the kind of year that would make anyone in the predictions business more than a little gun shy.
CAC
Thanks to everyone who attended my SaaStr 2020 presentation and thanks to those who provided me with great feedback and questions on the content of the session. The slides from the presentation are available here. The purpose of this post is to share the video of the session, courtesy of
Metrics
I'm pleased to announce that I was recently featured in a six-part SaaS podcast mini-series on SaaShimi hosted by Aznaur Midov, VP at PNC Technology Finance Group, a debt provider who works primarily with private equity (PE) firms for SaaS buyouts, growth capital, and recapitalizations. Let's
Boards
I'm a SaaS metrics nut and I go to a lot of SaaS board meetings, so I'm constantly thinking about (among other things) how to produce a minimal set of metrics that holistically describe a SaaS company. In a prior post, I made a nice one-slide