Just a quick post to highlight that the good people of Benchmarkit, host of SaaS Metrics Palooza 24, have posted the video of my presentation, The Impact of AI on SaaS metrics. The slides are here.
https://vimeo.com/1020584064
Investors have lots of good habits when it comes to metrics. Operators can copy many of them. One habit they shouldn't copy, however, is smoothing. Smoothing has a legitimate purpose. Investors are trying to understand businesses. They're looking for long-term trends and patterns, so they
Today I'm pleased to introduce the Kellblog Companion, a new way to explore Kellblog created by Saurav Chowdhury. It reorganizes decades of posts into a structured knowledge base that's easier to browse by topic, easier to search, and easier to use when you're trying
Founders, chief product officers (CPOs), and chief marketing officers (CMOs) spend a lot of time talking with and listening to customers. As they should. And, by and large, they do it well. But there's one common mistake that many smart, strong-willed, and vision-driven leaders make. Surprisingly,
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